Fairmont Banff Springs Hotel, Banff, Alberta

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Homepage: http://www.fairmont.com/banffsprings/

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Reviews (1)

Filled Star - Denotes One PointFilled Star - Denotes One PointFilled Star - Denotes One PointFilled Star - Denotes One PointEmpty Star - Denotes No Point by tom on 09 May 2007

This place is immense, and is in a location to die for, surrounded by the heavily wooded mountains of the Rockies with amazing views. The building itself is almost as impressive, if a little bit over the top.

I'm not sure that the reality lives up to the first impressions. The common areas inside the building are very grand, but the rooms don't feel particularly exceptional. Sure there are lots of deep, fluffy pillows and bath robes, but there's nothing else that sets the rooms apart from many lesser hotels.

My experience in general didn't get off to a good start when my credit card was authorised for the entire amount of my bill, plus 100 dollars a night for incidentals, without any warning from staff that the authorisation would be so large. Pretty excessive, and resulted in alarms going off at the credit card company.

The "royal service" you get over the phone is fun, very efficient, and does set the place apart, but aside from that the hotel as a package (views excepted) doesn't rock my world as I had expected.

The bars and restaurants in the hotel are as expensive as you'd expect, but fortunately there's a food shop and liquor store on site.

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